Privacy Policy

ICT PROTECT is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, process and protect personal information submitted through our website, contact and demo/consultation forms, event registrations, and marketing campaigns (including campaigns and lead-generation forms run on platforms such as LinkedIn).

Who We Are (Data Controller)

The controller responsible for your personal data is:

ICT PROTECT PRIVATE COMPANY, Neratziotissis, 15, 15124, Marousi, Greece.

Our Data Protection Officer can be contacted at [email protected].

Our Commitment to Security

We maintain ISAE 3000 certification for assurance engagements related to information security and control environments, providing independent verification of our protection measures. Additionally, we are ISO 27001, ISO 22301, ISO 9001 and ISO 37001 certified.

To uphold these commitments, we have implemented appropriate protection measures, including strict access controls based on the principle of least privilege, data encryption in transit and at rest and periodic security audits.

Information We Collect

We may collect the following information:

  • Name
  • Company name
  • Job title
  • Business email address
  • Telephone number
  • Organization information
  • Marketing and communication preferences
  • Any information you voluntarily submit through forms, communications, or during demonstrations and consultations

We do not intentionally collect special categories of personal data through our website or campaigns.

How We Collect Your Information

We collect personal data:

  • Directly from you, when you complete a form on our website, request a demo or consultation, register for an event, or contact us by email or telephone.
  • Through our marketing campaigns, including lead-generation forms hosted on third-party platforms such as LinkedIn. Where you submit your details through a LinkedIn Lead Generation Form or similar advertising tool, that platform shares the information you provide with us so that we can follow up on your request. The platform’s own use of your data is governed by its respective privacy policy.
  • Automatically, through cookies and similar technologies when you visit our website (see Cookies below).

How We Use Your Information

We use personal information to:

  • Respond to inquiries and requests
  • Provide information about our services and solutions
  • Schedule demonstrations, consultations and meetings
  • Deliver cybersecurity, compliance and risk management services
  • Send relevant marketing communications where permitted
  • Improve our services and website
  • Comply with legal and regulatory obligations

Legal Basis for Processing

We process personal data on the following legal bases under the GDPR:

  • Consent — for example, where you opt in to receive marketing communications or submit a lead-generation form. You may withdraw consent at any time.
  • Legitimate interests — to respond to business inquiries, follow up on demo/consultation requests, promote our professional services to relevant business contacts, and maintain the security of our systems. We balance these interests against your rights and freedoms.
  • Compliance with a legal obligation — where processing is required to meet our legal or regulatory duties.
  • Performance of a contract — where processing is necessary to provide services you or your organization have engaged us for.

Data Sharing

ICT PROTECT does not sell personal information to third parties.

Information may be shared with trusted service providers (for example, hosting, CRM, email, marketing and analytics providers) who assist us in operating our website and delivering our services. These providers act on our instructions and are subject to appropriate confidentiality and data protection obligations. We may also disclose information where required by law.

International Transfers

Some of our service providers and marketing platforms (including LinkedIn) may process personal data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as an European Commission adequacy decision, Standard Contractual Clauses, or an equivalent recognised transfer mechanism.

Cookies

Our website may use cookies and similar technologies to operate correctly, analyse usage, and improve your experience. You can manage your preferences through your browser settings or our cookie consent tool, see more in our Cookie Policy.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, to maintain our business relationship, or to comply with legal, regulatory, or contractual obligations. When data is no longer required, it is securely deleted or anonymised.

Your Rights

Under applicable data protection laws, including the GDPR, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Restrict processing
  • Object to processing, including for direct marketing
  • Data portability
  • Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal
  • To exercise any of these rights, please contact us using the details above.

Your Right to Complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your concern. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) via their website at www.dpa.gr.

Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us by post at the above address, by email at info [at] ictprotect [dot] com or by telephone on + 30 211 407 8104.

Updates

We regularly review and, where appropriate, update this Privacy Policy as our services and use of personal data evolve. If we intend to use your personal data in a way we have not previously identified, we will inform you and, where necessary, ask for your consent. We update the version number and date of this Privacy Policy each time it is changed.

Version: 3.0 Last updated: [01 Jun 2026]