ICT PROTECT

Privacy Policy

  • Last Updated May, 2018

Privacy Policy

This Privacy Policy is meant to help you understand the nature of data we collect when you use our website, why we collect it, and what we do with it. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data

1. Who are we

ICT PROTECT, as an information security consulting firm specialized in Security Assurance, Security Management and Security Training Services, takes cyber security and data protection very seriously.

Our company has in place appropriate Information Security Policies and Procedures based on ISO / IEC 27001: 2013 for its Information Security Services, ensuring that the services we offer to our customers meet every time our very strict requirements and exceed our client’s specifications.

Our address is Perikleous 11, Marousi, 15122, Greece. You can contact us by post at the above address, by email at info [at] ictprotect [dot] com or by telephone on + 30 211 407 8104

2. How we use your information

2.1 When you use our website

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.

Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. Some of the cookies are useful but not strictly necessary and are collected only for statistical reasons (e.g. google analytics). These cookies are shown below.

Cookie Name Default Expiration Time Description
__utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt 10 minutes Used to throttle request rate.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Safari, Chrome, Mozilla Firefox) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

Browser Settings
Google Chrome View Details
Internet Explorer View Details
Apple Safari View Details
Mozilla Firefox View Details

For more information about our use of cookies, please see:

2.2 When you submit an enquiry via our website

When you submit an enquiry via our website, we ask you for:

  • your name,
  • your organization and
  • your business email address

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

Your enquiry is stored and processed by our personnel.

Our web site is hosted in provider that is compliant with GDPR requirements

Our email provider is compliant with GDPR requirements

We do not use the information you provide to make any automated decisions that might affect you.

We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards

3. Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

You can also ask for it to be erased and you can ask for us to give you a copy of the information

You can also ask us to stop using your information at any time, either by emailing, writing or telephoning us using the contact details above.

4. Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Greek Data Protection Authority via their website at http://www.dpa.gr

5. Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent

We will update the version number and date of this Privacy Policy each time it is changed.

STORM Version 3.0: STORM has been updated in order to offer GDPR compliance services
STORM Version 2.0: The new version of STORM complies with the ISO 27001:2013 requirements
ISO 27001:2013: New version of the ISO 27001 standard published on October 2013.